About the Role
Canadian Executive Search Group Inc. is seeking a highly organized, proactive, and detail-oriented Production Scheduler to support our growing staffing operations. This role is responsible for coordinating and maintaining multiple large-scale production schedules, ensuring client staffing requirements are met, and responding quickly to daily staffing changes.
The ideal candidate thrives in a fast-paced environment, has strong communication and problem-solving skills, and can effectively balance client demands, employee attendance, and ongoing recruitment needs. Experience in staffing, production scheduling, or high-volume workforce coordination is considered an asset.
Key Responsibilities
Production Scheduling & Workforce Coordination
- Prepare, maintain, and distribute production schedules based on customer requirements, available labour capacity, and operational priorities.
- Manage multiple large production schedules, ensuring daily staffing and production requirements are consistently met.
- Create, maintain, and release weekly schedules, providing daily updates to reflect changes in staffing needs and production demands.
- Coordinate immediate backfills for temporary associates and team members who call in absent, minimizing disruptions to client operations.
- Monitor attendance and proactively identify potential staffing shortages.
Recruitment & Labour Pool Management
- Continuously recruit and maintain a sufficiently large, qualified labour pool to support current and future client demands.
- Create and post job advertisements to address specific client staffing requirements.
- Communicate with candidates and temporary associates to confirm availability, shift assignments, and start dates.
- Coordinate onboarding and provide orientation instructions to new employees before their first shift.
Client & Employee Relations
- Build and maintain strong working relationships with clients and temporary associates.
- Conduct daily check-ins and follow-ups with clients and employees to confirm attendance, performance, and staffing requirements.
- Respond promptly to client inquiries, resolve scheduling concerns, and provide ongoing operational support.
- Provide after-hours scheduling support and respond to urgent staffing requests as required.
Administration & Documentation
- Maintain accurate employee files, attendance records, scheduling documentation, and performance notes.
- Document employee performance concerns and communicate relevant issues to the appropriate team members.
- Ensure all required registration, onboarding, and employment documentation is completed and maintained.
- Maintain clear and timely communication regarding schedule changes, absences, and replacement coverage.
Qualifications & Skills
- Previous experience in production scheduling, staffing, recruitment, dispatch, or workforce coordination is an asset.
- Strong organizational skills and the ability to manage multiple schedules and competing priorities simultaneously.
- Excellent communication and relationship-building skills.
- Strong problem-solving abilities and the capacity to make quick decisions in a time-sensitive environment.
- Proficiency in Microsoft Office, Outlook, Excel, and scheduling systems.
- High attention to detail and accuracy when managing schedules and employee records.
- Ability to work independently, take initiative, and thrive in a fast-paced environment.
- Flexibility to provide after-hours support when required.
Please send your resume to Laura@canadianexecutivesearch.com
